The World Turned Upside Down
Yesterday, on Friday the 13th I was fired from my job. I wasn't doing well for awhile, but the day before I just exploded. I was having a decent day, which is how it usually starts. A customer called asking for an affidavit and being extremely pushy. I put her on hold, attempting to help her and was very overwhelmed. I cursed at her as I was hanging up. Shortly after, I called her back to sincerely apologize, which I NEVER DO. She didn't care, asked me my name, and I hung up again. My boss found out because the lady left a voicemail explaining the situation. I was going to call my boss to explain myself but ended up leaving for the day around 3pm because I felt uncomfortable.
The next day, I logged on to my computer wondering what would happen. I thought if anything I would be written up. I was put on a call with my boss, her boss, and an HR person. They decided that because this happened multiple times (they said 3 but I only remember 2 incidences), I was being "unprofessional" and they fired me right on the spot. So I was done right then and there. I made the customer upset and it turns out the customer was even crazier than I am and they felt badly for her so that was their reason. I called my boss personally to explain myself YET AGAIN, but she wasn't having it. I had to return my computer three hours later. Well, it's their loss. I didn't even curse AT the customer. I was pushed to the brink and abused at this job. I admitted to them that I had anxiety and other issues and that didn't even matter. I worked my ASS OFF for a year and a half doing three times as much work as the other employees. And they allowed ONE (or three?) interactions with customers they JUST MET to determine my fate.
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