The rest is still unwritten.

Yesterday, on Friday the 13th I was fired from my job. I wasn't doing well for awhile, but the day before I just exploded. I was having a decent day, which is how it usually starts. A customer called asking for an affidavit and being extremely pushy. I put her on hold, attempting to help her and was very overwhelmed. I cursed at her as I was hanging up. Shortly after, I called her back to sincerely apologize, which I NEVER DO. She didn't care, asked me my name, and I hung up again. My boss found out because the lady left a voicemail explaining the situation. I was going to call my boss to explain myself but ended up leaving for the day around 3pm because I felt uncomfortable. The next day, I logged on to my computer wondering what would happen. I thought if anything I would be written up. I was put on a call with my boss, her boss, and an HR person. They decided that because this happened multiple times (they said 3 but I only remember 2 incidences), I was being "unprofess...